Privacy policy

At VibeZ9, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our Shopify store.

Information We Collect

When you visit our website, place an order, or contact us, we may collect personal information such as your name, billing and shipping address, phone number, email address, and payment details. We also automatically collect certain information about your device, browser, IP address, and how you interact with our store.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding purchases or support

  • Improve our store, products, and customer experience

  • Send promotional updates (you may opt out at any time)

  • Prevent fraud and ensure secure transactions

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, such as:

  • Shopify, which powers our online store

  • Payment gateways and delivery partners

  • Legal authorities if required by law

We do not sell or rent your personal information.

Cookies

Our store uses cookies to enhance functionality, remember preferences, and analyze traffic. You can control cookie settings through your browser, but disabling cookies may affect site performance.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us using the details provided on our website.

Children’s Privacy

Our store is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.